1916 Canada Sovereign Ballot – Terms and Conditions
The terms and conditions contained in this document, as well as those on our website (https://www.royalmint.com/terms/purchases/) (Standard Terms), are those under which The Royal Mint Limited (we / The Royal Mint) will offer you, by way of a public ballot (Ballot), the opportunity to purchase one 1916 Canada Sovereign (Coin).
If there is a conflict between this document and the Standard Terms, the terms of this document will control and prevail. Entrants will be deemed to have accepted these terms and conditions and the Standard Terms, and agreed to be bound by them, when they are entered into the Ballot.
You are also bound, where appropriate, by the other terms and conditions on our site, including our Website Terms of Use.
1. Information about us
1.1 We are a government-owned company.
1.2 The following information is required by the Electronic Commerce (EC Directive) Regulations 2002:
(a) www.royalmint.com is provided by The Royal Mint Limited whose registered office is at Llantrisant, Pontyclun, CF72 8YT, United Kingdom, registered in England and Wales No. 06964873.
(b) Our email address is customer.services@royalmint.com.
(c) Our VAT registration number is GB 256 5227 96.
2. Eligibility
2.1 By entering the Ballot, you warrant that you are:
(a) legally capable of entering into binding contracts;
(b) not a resident of a restricted country or region listed here: https://www.royalmint.com/help/account/international-customers/; and
(c) at least 18 years old.
2.2 There is no fee payable to enter the Ballot.
3. Period of the Ballot
3.1 The Ballot process will begin with a “Register your Interest” stage, which opens on Wednesday 30th October at 09:00 hrs BST and closes on Friday 15th November at 23:59 hrs GMT.
3.2 Any entries received before the opening or after the closing dates/times will not be included in the Ballot and no correspondence will be entered into.
4. Entering the Ballot
4.1 To enter the Ballot, you will need to Register your Interest for the Coin via our website at https://www.royalmint.com/1916-george-v-canadian-sovereign. You will receive an email confirmation, to acknowledge that we have received your Ballot entry and to provide you with a Ballot number (Acknowledgement). An Acknowledgement does not mean that your Ballot entry has been approved or accepted by us, or that an offer to purchase the Coin has been made.
5. Drawing the Ballot and announcement
5.1 Following the closing of the Ballot Register your Interest webpage (being Friday 15th November 2024 at 23:59 GMT), the Ballot draw will take place on Wednesday 20th November 2024 GMT at The Royal Mint, Pontyclun CF72 8YT. All decisions made by The Royal Mint relating to the Ballot are final and binding.
5.2 One winning number will be selected at random from all properly completed Register your Interest webpages.
5.3 We will then contact you via e-mail and telephone if you are the winner. You must respond within two (2) working days of being contacted to move onto the next stage. We will then provide you with, and you will need to complete, an official Ballot entry application form (Application Form).
5.4 Your Application Form will need to be completed and returned to The Royal Mint (on the details provided on the Acknowledgement) within two (2) working days of receipt of the Application Form. We may then conduct Due Diligence checks in accordance with clauses 6 and/or 7 below.
5.5 Once the winner of the Ballot has been notified, they will have until 14:00hrs on 6th December 2024 GMT to confirm that they wish to purchase the Coin.
5.6 If the winner fails to confirm, or chooses not to claim it, their winning entry will be forfeited and a new winner drawn.
5.7 Subject to the winner’s explicit consent, names may also be announced in national press and/or broadcast media, on our website and other social media channels. The winner may be asked to participate in any related publicity to the Ballot and/or asked to write a review of the Coin. Ballot entry is not conditional on marketing consent, or the winner consenting to the announcement of their identity.
6. Due Diligence
6.1 On receipt of a satisfactory Application Form, we may conduct certain VAT, credit, personal identity, source of funds, wealth and/or residency check for the purpose of anti-money laundering, identification and risk mitigation (Due Diligence). If you are a customer from Hong Kong, you will be subject to additional checks in accordance with clause 7.
6.2 We may ask for further identity verification information, documents or evidence from you, which, at our discretion, may include references from your bank or building society. You shall provide us with such documentation as we may require to satisfy these purposes.
6.3 To avoid any errors with your application, please make sure that your details are entered fully and correctly matching your documents. If you require any support with your Application Form, please contact our Historic Coin Experts on 0800 03 22 153.
6.4 You warrant that all information and documents provided to us are up-to-date, complete, truthful, accurate and not misleading.
6.5 If we are not satisfied with, or you fail to provide, any of the information required pursuant to this clause 6 and/or 7, we reserve the right to cancel your entry in the Ballot and reject the sale of the Coin.
7. Hong Kong Customers – Consent for Compulsory Checks
7.1 If you are a Hong Kong customer, in order to verify your identity for the purposes of anti-money laundering, identification and risk mitigation, you voluntarily provide (i) The Royal Mint, (ii) GB Group PLC (company number 02415211, whose registered office is at The Foundation, Herons Way, Chester, CH4 9GB) (GBG), (iii) TransUnion Limited (company number 03834989, whose registered office is at 95 Glencairn Road, London, SW16 5DG) (TransUnion), and (iv) any other customer identity verification provider contracted by The Royal Mint from time to time (ID Verification Provider) with your Personal Data (as defined below) and hereby expressly consent to and authorise the following:
Personal Data refers to such data only consisting of the following (and shall include any updated data of the following items from time to time):
(a) your full name, including surname, given name and other name;
(b) your Hong Kong Identity Card Number;
(c) your date of birth;
(d) your correspondence address; and
(e) your telephone number.
7.2 This consent and authorisation is given by you to The Royal Mint on its own behalf, and on behalf of, and as agent for, GBG, TransUnion and any other ID Verification Provider for the following uses of your Personal Data:
(a) the transfer to TransUnion by The Royal Mint, through GBG, or to any other ID Verification Provider of your Personal Data for verification of your Personal Data;
(b) TransUnion or any other ID Verification Provider checking if your Personal Data is on the database of TransUnion or such other ID Verification Provider;
(c) TransUnion or any other ID Verification Provider providing the matching result to GBG or any other ID Verification Provider and The Royal Mint, which may or may not be located inside Hong Kong, without having sent you any copy of the result for your review; and
(d) retention of the Personal Data for the period necessary in accordance with the laws of England and Wales.
7.3 By submitting this data, you understand the above and you give consent to and authorise The Royal Mint, GBG, TransUnion and any other ID Verification Provider to act in accordance with (i) to (iv) above. Further, you agree and acknowledge that the use of your Personal Data for the above by The Royal Mint, GBG, TransUnion and/or any other ID Verification Provider shall not be made the basis for any complaint, claim, suit, demand or cause of action or other proceeding against The Royal Mint, GBG, TransUnion or any other ID Verification Provider by you or any third party.
8. Confirmation of purchase
8.1 Once you have confirmed that you wish to purchase the Coin in accordance with clause 5, your order constitutes an offer by you to us to buy the Coin. Your offer is deemed to be accepted by us at the time we take payment for the Coin. Following receipt of payment, we will confirm the same to you (Confirmation), at which point The Royal Mint will arrange for the Coin to be delivered via a courier service.
8.2 The contract for the sale of the Coin between us (Contract) will only be formed when we take payment from you for the Coin purchased and not when we send you the Acknowledgment or the Application Form.
9. Delivery
9.1 The Coin will be delivered by private courier to the location specified on the Application Form or collection can be arranged, at The Royal Mint’s discretion.
9.2 We will endeavour to deliver within twenty one (21) days of the date of the Confirmation, unless there are exceptional circumstances. If we are unable to deliver your order within twenty one (21) days of the date of the Confirmation, we will notify you in writing of the delay. In the event of a delay in delivery, you may cancel your order resulting in us providing you with a full refund.
9.3 We reserve the right to arrange for delivery of the Coin to be made directly from our third party suppliers without our direct involvement in the delivery process. In these circumstances, the terms and conditions of this Contract will remain between you and us, and your rights under the Contract will not be affected.
9.4 You shall notify us within 48 hours of the advised delivery date in the event of non-receipt by you of the Coin.
9.5 You shall notify us of any loss or damage in respect of the Coin delivered to you under these terms within fourteen (14) days after the date of delivery. Unless such notice is given as herein stated all claims shall be deemed waived, subject to clauses 12 and 13 below.
9.6 The Royal Mint reserves the right to change any packaging material used and to vary the costs of any packaging materials as may be reasonably necessary.
10. Quality of the Coin
10.1 On delivery of the Coin, the Coin shall conform to the specification set out in the product description on our website (https://www.royalmint.com/1916-george-v-canadian-sovereign) and in all material respects.
10.2 We warrant that the Coin shall be of satisfactory quality and fit for any purpose held out by us, relative to the age and historic nature of the coins forming part of the Coin.
10.3 Except as set out in these terms, all warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from the Contract.
11. Risk and title
11.1 The Coin will be at your risk from the time of receipt by you. Ownership of the Coin will only pass to you when we receive full payment of all sums due in respect of the Coin:
(a) which has been delivered; or
(b) in respect of which an invoice has been issued to you.
12. Consumer rights
12.1 You may cancel the Contract pursuant to the Consumer Contract Regulations 2013 at any time within fourteen (14) days beginning on the day after you received the Coin. In this case, you will receive a full refund of the full original purchase price paid along with the delivery charges paid (if any, and except for supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us) in accordance with our refunds policy (set out in clause 13). You will be responsible for the costs of returning the Coin to us and this cannot be refunded unless the Coin is confirmed by us to be damaged or sub-standard.
12.2 To cancel a Contract, you must inform us by writing to the Historic Coin Department, The Royal Mint, Pontyclun CF72 8YT or email at collectorservices@royalmint.com. You must also return the Coin to us immediately by Courier to Matt Curtis, The Royal Mint Collector Services Department, Llantrisant, Pontyclun CF72 8YT in the same condition in which you received it, and at your own risk. You must take reasonable care of the Coin while it is in your possession.
13. Our refunds policy
13.1 When you return the Coin to us:
(a) because you have cancelled the Contract between us within the 14-day cooling-off period (see clause 12.1), we will process the refund due to you including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us) within thirty (30) days of the date you have given notice of your cancellation and returned the Coin to us;
(b) because you claim that the Coin is defective, we will examine the returned Coin. If we believe that the Coin returned by you is not defective, we will notify you in writing within a reasonable period of time. Where the Coin is defective we will provide you with an appropriate remedy in accordance with the Consumer Rights Act 2015, which, owing to the unique and historic nature of the Coin, will be a refund.
13.2 We will usually refund any money received from you using the same method originally used by you to pay for your purchase but we reserve the right to refund you by any other reasonable means.
13.3 Nothing in the agreement affects your legal rights under the Consumer Rights Act 2015 (also known as your ‘statutory rights’). You may also have other rights in law.
14. Our liability
14.1 Subject to clause 14.2, our liability for losses you suffer as a result of us breaching this agreement is strictly limited to the purchase price of the Coin you purchased and we will not be responsible for indirect loss or consequential loss however arising and whether caused by tort (including negligence), breach of contract or otherwise.
14.2 Clause 14.1 does not include or limit in any way our liability to you:
(a) for death or personal injury caused by our negligence; or
(b) for fraud or fraudulent misrepresentation; or
(c) for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.
15. Privacy
15.1 The information submitted in the Ballot entry are for the following purposes: to enter the Ballot; so that we can contact you to inform you of the outcome of the Ballot; so that we can contact you regarding any publicity requests; so that we may reach you via social media platforms; and as a method of contact for any related or future promotions if you choose to opt in to marketing communications.
15.2 Any personally identifiable data about you which we collect will be treated by us in accordance with our privacy policy which can be found at: https://www.royalmint.com/terms/privacy-and-cookies/.
16. General
16.1 Subject to clause 14.2, we will have no liability to you under these terms if we are prevented from, or delayed in, performing our obligations under these terms by anything outside our reasonable control including, but not limited to, strikes, lock-outs or other industrial action, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport, impossibility of the use of public or private telecommunications networks or the acts, decrees, legislation, regulations or restrictions of any government.
16.2 All information contained on or available through our website is for general information purposes only and does not constitute investment or tax advice.
16.3 Failure or delay by us in enforcing or partially enforcing any provision of this agreement shall not be construed as a waiver of our rights under the agreement.
16.4 If any provision of these terms is found by any court or administrative body of competent jurisdiction to be invalid, unenforceable or illegal, the other provisions shall remain in force.
16.5 These terms and conditions, along with the Standard Terms, represent the entire agreement between you and us in relation to the subject matter of any contract.
16.6 A person who is not a party to this agreement shall not have any rights under or in connection with it by virtue of the Contracts (Rights of Third Parties) Act 1999, save that if The Royal Mint’s legal status as a government owned company changes, any rights we have may be assigned by us automatically to any successor body without restriction and any such successor body may exercise rights under the agreement as if it was a party to it.
16.7 We have the right to revise and amend these terms and conditions from time to time by posting revised terms and conditions on the website. We can also cancel the Ballot at any stage.
16.8 This agreement will be governed by the laws of England and Wales. Any dispute arising from, or related to, this agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.
